Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, it's really great when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
-
My friend was delighted with the beautiful flowers ; they were delivered promptly and I would be happy to use your business again.
-
I am very happy with both my purchases. The recipient of my first purchase said the flowers lasted almost 2 weeks. The flowers are fresh and beautiful. I have been both impressed and very happy with the service and product.
-
I was really disappointed with the quality of the flowers. They smelled really bad and were plasticy and smelt like chemicals. Will be asking for my money back
-
I was very impressed with the attention and service you gave me leading up to the delivery of the flowers. Thank you to your team of workers. My daughter was thrilled with the flowers.
-
We appreciated the updates on the delivery day, and your willingness to try to deliver the roses a bit earlier than was intended to assist with our situation with mum unexpectedly being in hospital.
-
The process to order the flowers was really easy and very affordable. They were sent to my cousin who said they were beautiful and the candle smelt amazing.
-
It was lovely & my friend was happy with the flowers however not having ordered flowers in a very long time, I did think it was expensive for the little amount of main flowers. To me it looked a bit sparse. Your service however is terrific.
-
It was a last minute order . And I provided the wrong suburb, it was quickly and efficiently rectified and the flowers were delivered very promptly.
-
The website was easy to use. An email notified me when flowers were sent and delivered. The recipient said the flowers were beautiful.
-
I wanted to send a little token to a relative after her recent set back & your site made this possible in no time at all, Being in the UK, I took a chance & you did a wonderful job, thankyou. Value for money too, without costing a small fortune. I would certainly recommend Flowers across Melbourne. xx
-
Communication was great. I put in a request (which I knew was unlikely going to be possible) and I was hoping for the best however within minutes i had an email from a staff member saying while they couldn’t guarantee, they would try. I was really impressed to even have a response.
-
Would be sensible to note where the orders are from in the world when telephoning - Recipient was delighted with flowers
-
Everything I ordered was exactly like the pictures my son and his new wife just loved the flowers along with the gifts. Thank you
-
I found them very helpful, as my friend wasn't home so we were able to find a good position to place the flowers so they would be safe.
-
Flowers were stunning, easily delivered to hospital in Melbourne as we live hours away. Thank you for making it so easy to get flowers delivered.
-
I ordered this for my brother all along from USA cause it looked very pretty. Do you think these pictures look remotely similar. I knew it won’t be the same flowers. But look at the quality? How it’s wrapped? I’m so disappointed
-
I’ve tried to upload the photo my friend sent me but I cant see that it’s been added. I mentioned in the comments that it was for the family of someone whose father had passed away. I didn’t think it necessary to request that the flowers be in bloom, and what arrived was a large bunch of completely unopened lilies, with a few puces of green fern here and there. I’ve given you good ratings for everything else as it was easy and delivered on time etc. i just didn’t know that I needed to ask for opened lilies, and thw bunch did not look attractive for that reason. A person had died and then dead looking flowers arrived, if you know what I mean. No colour because they’re all closed, and so many of them. I appreciate that in time they’ll open and be lovely, but it would not have been a nice bunch to come home to after the day spent packing up her father’s home. Perhaps you need an option with the lilies to select ‘opened’ or ‘unopened’ and perhaps add some bit of colour. Otherwise I was happy. I’ll try and do the feedback again and add the picture so you can see them.
-
Loved the flowers and the variety, the flowers arrived fresh and in a perfect state! Everything was so clear, that i didnt need any assistance at any time thru my order. Loved it and will defenitely be purchasing again!
-
I was very impressed - it's always a gamble orderering a fragile gift to be delivered without seeing it first. The presentation in the the gift wrapped box was a lovely touch! Also the delivery person allowed enough time for my elderly parents to answer the door which is pretty rare these days. It was great to be able to track the delivery on the map which was accurate & right on schedule. The gift itself was much better than the picture on the website. It was a gorgeous glass bowl with 2 beautifully arranged orchids in it. The presentation & quality was perfect for the occasion. Shall definitely order the Cymbid Bowl again. Thankyou
-
As always Flowers Across Melbourne did a fabulous job, getting the order out same day after I ordered at 11am!! Always impressed and wow'd by the service and flowers!